All orders placed outside of our operating hours will be shipped on the first business day back.
PLEASE NOTE: Due to increased parcel activity during December, it is recommended to select Express Shipping to be sure your parcel is delivered in time for Christmas.
OPERATING HOURS in December
- Monday to Friday: 9am to 5pm
- Saturday & Sunday: CLOSED
- Tuesday 24 December: 10am to 3pm
- Wednesday 25 December: CLOSED (Christmas Day)
- Thursday 26th December: CLOSED (Boxing Day)
- Friday 27th December: 10am to 3pm
- Monday 30th December: 10am to 3pm
- Tuesday 31st December: 10am to 3pm
- Wednesday 1st January: CLOSED
- Thursday 2nd January: 10am to 3pm
- Friday 3rd January: 10am to 3pm
- Monday 6th January: 10am to 3pm
- Our office will be closed from 7th to 29th January as we will be overseas and unavailable to answer phone calls or emails.
- Online Orders will still be accepted and will be shipped within 72 hours (business days only). There will be some staff working occasional hours.
For payments made via Bank Deposit or PayPal eCheque, your order will not be shipped until your payment has been cleared.
We cannot be held accountable for delays by Australia Post.
Please select Express Post as your shipping option if you require an order by a specific date to avoid disappointment.
Local pickup from our studio in Howrah is available strictly by prior arrangement for customers in the Hobart area. No deliveries are available. Please contact us prior to making your purchase.
THIS IS NOT AVAILABLE DURING JANUARY 2020.
Regular Post: (3-10 business days) Australia Post
- $6.60 for Orders up to $79.99 AUD
- FREE for Orders over $80.00 AUD
Express Post (with tracking): Australia Post Express (1-3 business days with tracking) $11.00
International mail is subject to customs examination in the destination country, and may result in delays. Also, upon delivery, international orders may incur a local import duty and/or local tax based on the value of the order. The purchaser is responsible for payment of any duty or tax incurred at the destination country.
NOTE: There have been some delays with the updating of the tracking of International Parcels since April 2019. Please allow the minimum delivery time for your country to pass before enquiring with RS Gymwear as to the whereabouts of your parcel.
New Zealand: Standard Pack & Track International (with tracking) 8+ business days. You should note that the NZ government has changed their import rules from 1 December 2019. We will not be collecting GST on your orders however it is unknown if NZ Customs will charge GST on orders under $1000 NZD. Any order over $1000 NZD WILL incur customs duties and GST - please keep this in mind when ordering.
- $15.00 for Orders up to $79.99 AUD
- $7.50 (Half-Price) for Orders over $80.00 AUD
ALL other countries: Standard Pack & Track International (limited tracking) 13+ business days
- $17.00 for Orders up to $79.99 AUD
- $8.50 (Half-Price) for Orders over $80.00 AUD
PLEASE NOTE: You select your shipping option AFTER you have selected "Go to Checkout" proceeded through your payment option and entered your shipping address, you can then choose your preferred shipping option.
RETURNS POLICY (as per Section 20: Terms and Conditions) https://rsgymwear.com.au/pages/terms-conditions